You can now automate Do Not Disturb settings for inbound communications, not just outbound. This addresses a common pain point where incoming spam calls were creating junk contacts and false opportunities with no way to filter them through automation.
What's new:
- Direction control added to both the Contact DND trigger and Enable/Disable DND action
- Choose between Inbound or Outbound DND
- Inbound DND applies to all inbound channels (Calls & SMS)
How to use:
Add the Contact DND trigger or Enable/Disable DND action, set direction to Inbound, and configure your DND preferences. Results appear on the contact's DND tab.
Existing configurations remain unchanged—all current DND triggers and actions default to Outbound.
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